MyMaintenance

Maintenance, Cleaning, Facilities and Grounds

1. FOR URGENT OR EMERGENCIES RESPONSE CALL

Call Maintenance via Teams or phone 02 7259 3588 to reach the Emergency response line.

2. ALL OTHER REQUESTS—Please complete a MyMaintenance request. Request types (Works Department) include Cleaning, Grounds, Maintenance, and Setups. Please make sure you know about the room you are in so that you can add it to the request. 

If you need help with an issue, please go ahead and submit a request using the PARED MyMaintenance system via the link below or the app on your mobile device (Click here for instructions). 

Click here to access the PARED My Maintenance Request.

3. FOR NEW PROJECTS - These could include large expense items such as Renovations, New Carpet, New/Additional Furniture, etc.. Please speak with your Direct report/Principal/Manager before raising the initial request in MyMaintenance using "Works Department". Works Department = i.e. RED-New Projects 

Who is responsible for what?

The teams below are all part of the Operations Department and the CSG group.

• Maintenance is responsible for buildings only. 

• Grounds and gardens are the responsibility of the Gardening crew, not maintenance.

• Cleaning is conducted by external contracts and managed by school administration staff.

• For all IT-related requests, please log a request in helpdesk.pared.edu.au

• Before approval, all new project requests will be evaluated for costing and budgetary requirements. You will be advised once the decision has been made. 

Please note: Maintenance and Grounds Teams work across all four PARED sites and may not always be at each site.